Les services d’intérêt général en Europe, une palette de modèles possibles

Cours en Ligne Ouvert et Massif

Pierre Calame, August 2016

Centre National de la Fonction Publique Territoriale (CNFPT)

Mots-clés, notions à retenir :

La résistance à l’intégrisme du marché. L’introduction des services d’intérêt général dans le protocole additionnel du traité de Lisbonne.
Les associations de service social, première ligne de résistance. Le service public « à la française », une des hypothèses possibles seulement. Des débats théologiques sur la gestion de l’eau aux approches partenariales.
L’évaluation de la qualité des services : le rapport Gold. Trois nouveaux critères de pertinence pour les services : le régime de gouvernance (premier exemple, la tarification de l’eau) ; la co-production ; l’implication des usagers.
Les biens communs et leur gestion : la nouvelle vie d’Elinor Ostrom : entre le public et le privé, le commun.

Télécharger la vidéo en podcast (56,8 Mo)

The relational atlas is a semantic mapping tool. It allows to highlight the main ideas of a document and to link it to other documents dealing with related issues. These are the descriptors that are linked within the atlas and that index documentary resources (experience records, analyses, proposals...).

The "Shopping Cart" button:
You have the possibility to put aside a documentary resource by clicking on the cart next to the name of the resource. The documentary resources that have been set aside are grouped together under this button.

The "History" button keeps track of the descriptors and documents you have clicked on. You have the possibility to print your path or to empty the history with the appropriate icons.
! A descriptor you have clicked on will appear in pink on the atlas!

The "Help" button gives you access to:

the legend of the atlas: the matrix system on which the relational atlas is built: the components of the territory (number/color) and the angles of approach to governance (logo/letter) ;
a navigation guide
a video presentation of CITEGO
a video presentation of the relational atlas (philosophy & uses)
the CITEGO website

You can navigate in the atlas: Back to manual line
– By using the search bar, by proposing one or several keyword(s) and by clicking on the one that interests you. You can refine or broaden your search by clicking on "and"/"or". Manual line return
– By neighborhood, by clicking directly on the descriptors you want.

To consult the documentary resources indexed by the descriptors, click on "documents" under the chosen descriptor. These documents are the experiences, analyses, resources and proposals contained in our documentary fund:

when you click on the title of the chosen document, you access a page presenting its indexation in the atlas;
when you click on the CITEGO logo, you go directly to the reading of the document on the CITEGO website;
when you click on the basket, the document is put aside while you continue to navigate in the atlas. At any time you can consult it in the Shopping Carttab. You can also print this list of documents.

To return to the home page of the atlas, click on the title at the top left Territories, cities and governance.

The Connection tab is reserved for administrators.

To send us your comments and suggestions, contact us at this address: atlasrelationnel[@]citego.org

Télécharger le pense-bête en PDF

Translated with www.DeepL.com/Translator

Issues on transition:

Dossier:

Territorial governance (Open and Massive Online Courses)
- Managing relationships between stakeholders territorially

Territories:

Europe